Rev Within Collective App Support

Weโ€™re Here to Help

Welcome to support for the Rev Within Collective mobile app.

The Rev Within Collective app gives you convenient mobile access to the Revelation Within community, conversations, courses, live events, prayer, biblical mind-renewal resources, and other content available through your Revelation Within account.

If you are having difficulty signing in, accessing your content, receiving notifications, or using another part of the app, please review the help below or contact our team.

We read every support request and do our best to respond within 2โ€“3 business days, Monday through Friday, excluding holidays.


Contact App Support

Please use the support form at the bottom of this page.

To help us assist you as quickly as possible, include:

  • Your name
  • The email address connected to your Revelation Within account
  • Whether you are using an iPhone, iPad, or Android device
  • A description of what you were trying to do
  • Any error message you received
  • A screenshot, when possible
  • The name of the community, course, class, or resource you are trying to access

Please do not send us your password or complete payment-card information.

Support Email

hello@revelationwithin.com

Be sure you are signing in with the same email address you used when you registered with Revelation Within or enrolled in your membership, community, class, or course.

If you have forgotten your password:

  1. Open the Rev Within Collective app.
  2. Select Forgot Password on the sign-in screen.
  3. Enter the email address associated with your account.
  4. Check your inbox for a password-reset message.
  5. Check your spam, junk, or promotions folder if you do not see it.

Use the most recent password-reset email you receive, since an older reset link may no longer be valid.

If you continue to have trouble, contact us through the support form below.

This often happens when someone signs in with a different email address from the one used to register or make a purchase.

Please try the following:

  1. Confirm that you are using the correct email address.
  2. Sign out of the app and sign back in.
  3. Close and reopen the app.
  4. Check the App Store or Google Play for an available app update.
  5. Restart your phone or tablet.

If the content is still missing, contact us and include:

  • The email address you used when registering
  • The name of the course, class, membership, or community
  • The approximate date you enrolled or purchased
  • A screenshot of what you see in the app

Please try these steps:

  1. Confirm that your device is connected to the internet.
  2. Completely close the app and reopen it.
  3. Restart your phone or tablet.
  4. Install any available update for the Rev Within Collective app.
  5. Install any available update for your deviceโ€™s operating system.
  6. If the problem continues, delete and reinstall the app.

If you still experience the problem, send us your device type, operating-system version, app version if available, and a screenshot of any error message.

Notifications must be allowed both inside the app and in your phone or tablet settings.

On an iPhone or iPad

Open:

Settings โ†’ Notifications โ†’ Rev Within Collective

Make sure Allow Notifications is turned on.

On an Android Device

Open:

Settings โ†’ Notifications โ†’ App Notifications โ†’ Rev Within Collective

Make sure notifications are allowed.

The wording may vary slightly depending on your device.

You may also need to open the notification settings inside the Rev Within Collective app and select the types of community updates you would like to receive.

Open the app and look for your Profile, Account, or Settings area.

Some account information may need to be changed through your account on the Revelation Within website rather than inside the app.

If you cannot find the setting you need, contact us through the support form.

Please contact us and include:

  • Your full name
  • The email address used for the purchase
  • The name of the membership, class, course, or product
  • The approximate purchase date
  • A brief description of your question

Please do not include your complete credit- or debit-card number.

Because purchases and memberships may be managed differently depending on where you originally enrolled, our team will help you identify the correct next step.

Please contact us using the form below and select Membership or Billing.

Include the email address associated with your account and the name of the membership you would like to cancel.

We will let you know whether the membership can be managed through your Revelation Within account or whether it must be managed through the service where you originally subscribed.

Deleting the mobile app from your phone does not by itself submit a membership-cancellation request.

Community Safety and Reporting

We want the Rev Within Collective to remain a gracious, respectful, and Christ-centered community.

If you encounter content or behavior that you believe is abusive, threatening, inappropriate, fraudulent, or contrary to our community standards, please use the Report option associated with the post, comment, message, or member profile.

You may also use the appโ€™s Block feature when you no longer want to interact with or receive communication from another member.

If you cannot locate the reporting option, contact us through the form below and select Report Content or Member. Please include:

  • The name of the person involved
  • Where the content appeared
  • A description of the concern
  • A screenshot, when available

For an urgent community-safety concern, begin your message with:

URGENT COMMUNITY SAFETY CONCERN

Reports are reviewed privately and handled with care.


Request Account Deletion

You may request permanent deletion of your Rev Within Collective account and the personal information associated with it.

Request Deletion Inside the App

Open the Rev Within Collective app and look under:

Profile โ†’ Settings โ†’ Account โ†’ Delete Account

The precise menu wording may vary.

Follow the instructions displayed in the app to submit your request.

Request Deletion Through This Website

If you cannot access the app, you may request account deletion through the support form below.

Please:

  1. Select Delete My Account as the support topic.
  2. Enter the same email address associated with your app account.
  3. Write Please delete my Rev Within Collective account in the message.
  4. Include your full name.

We may contact you to verify that you are the account owner before completing the request.

Account deletion is permanent. Once completed, you will no longer be able to sign in or access content connected to that account. Associated personal information will be deleted or de-identified according to our Privacy Policy, except for information Revelation Within is legally permitted or required to retain.

If you have a paid membership or subscription, please ask us whether a separate cancellation step is required before your account is deleted.


Privacy

Your privacy matters to us.

Please read the Revelation Within Privacy Policy to learn about the information we collect, how it is used, how it is protected, and the choices available to you.

Read Our Privacy Policy


Additional Information

The Rev Within Collective app is provided by:

Revelation Within

Website: Revelation Within

App-support requests are normally answered within 2โ€“3 business days.

Revelation Within provides Christian education, encouragement, community, and faith-based resources. App support is not an emergency, medical, mental-health, or crisis-response service.

If you are experiencing an immediate emergency, please contact the appropriate emergency services in your area.


Still Need Help?

Please complete the support form below. We are grateful you are part of the Rev Within Collective, and we will do our best to help.