Customer Support
How can we help?
Questions about your account, a purchase, your membership, or the app? You are in the right place, and a real person will read your message.
To help us help you faster, include the email address on your account and the name of the course or membership your question is about.
Quick help
Logging in
Use the email address you purchased with. If you forgot your password, choose “Forgot password” on the login page and a reset link will be emailed to you.
Go to Log InFinding your courses
Everything you have purchased lives in your Dashboard once you are logged in.
Open your DashboardReceipts and billing
A receipt is emailed to you after every payment. Can’t find one, or see a charge you don’t recognize? Email us and we will sort it out.
Email usThe app
The Rev Within Collective app uses the same login as this website. Download it for iPhone; Android is coming soon.
App help · Get the appCanceling a membership
You can cancel your Rev Within Collective membership at any time. Log in, open your Dashboard, find your subscription, and choose Cancel. Once you cancel, you will not be charged again.
If you have any trouble canceling, just email us and we will take care of it for you.
Refund policy
Courses
If a course is not the right fit, email us within 14 days of your purchase and we will talk with you about a refund. Each request is reviewed personally and with care.
Memberships
Memberships can be canceled anytime and will not renew. We do not offer refunds for partial months or partial years already paid.
1:1 coaching
Coaching packages are arranged personally, so refunds and rescheduling are handled directly with your coach.
Charged by mistake?
If you were charged twice or charged for something you did not mean to buy, contact us right away and we will make it right.
Approved refunds go back to your original payment method and usually appear within 5 to 10 business days.
Your privacy
We collect only what we need to serve you, and we never sell your information. Payments are processed securely by Stripe. Read our full Privacy Policy for details.
Still need help?
We would love to hear from you. You don’t have to figure this out alone.
Email Us Contact Form